Interview: Atlantic Cleaning & Maintenance Ltd.
- In our new series of interviews we are looking to interview and get to know local Bermudian business owners and entrepreneurs. They can be just starting or been in business for years, but we want to get to know what got them started and what has made them successful.The goal is to help the community get to know the great people behind the businesses people see and use every day, and to hopefully inspire anyone to start their own business some day....
How did the idea for your business come about?
Allen Ferreira: My father, John Ferreira used to manage cleaning companies. He taught me all I know today about cleaning. I hope one day to build a successful cleaning company, like he did.
What is the significant difference your business brings to the market?
Allen Ferreira: I try my best with every job, small or big. We never cut corners, & always try to give the client the best possible service.
How did you decide on the location for your business?
Allen Ferreira: We started very small from home. Now we have a small office located in Hamilton.
How important have good employees been to your success?
Allen Ferreira: They are the most important part of the business.
Describe/outline your typical day?
Allen Ferreira: I usually check on jobs, to make sure clients are happy. I work alongside my employees to make sure they understand & try their hardest all the time.
What has been your most satisfying moment in business?
Allen Ferreira: Many times, usually when a client calls or emails me to let me know of a job well done.
What has been your most successful form of marketing?
Allen Ferreira: Word of mouth.
How do you build a successful customer base?
Allen Ferreira: Always attend to client, especially emergencies.
What kind of culture exists in your organization?
Allen Ferreira: Bermudians, Portuguese, Spanish, Asians. We all respect & accept each others cultural background.
Excluding yours- what company or business do you admire?
Allen Ferreira: KAM Cleaning, Mike Medeiros takes time out everyday to look where he can provide better service & materials for clients.
Where you see yourself and your business in 10 years? 20 years?
Allen Ferreira: I hope to be amongst one of the best cleaning services on the island. It is a dream I’m aiming for.
Describe your business in three words…
Allen Ferreira: Committed, Efficient, Dedicated
We want to thank Allen Ferreira for taking the time to answer our questions! You can contact at [email protected]
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